About Us

About us

Gili Emergency Medical Service (GEMS)

Who We Are?

Gili Emergency Medical Service (GEMS), established in 2022 under the auspices of PT. Layanan Wisata Medis. GEMS is managed by a team with over 10 years of experience in the tourism clinic industry. GEMS is a health facility in a well-known tourism center, which is in Gili Trawangan, Gili Air and Gili Meno, North Lombok. These islands are renowned for their natural beauty and attract many domestic and international tourists. We are committed to providing the best service to our patients and to developing clinic branches in several other locations.

GEMS is present as the leading health facility in providing 24/7 emergency and non-emergency services for the entire community, all tourism and hotel, and all guests visiting the islands. We are committed to offering accurate and relevant travel information and recommendations, both during your stay and upon your return home, in line with the latest health guidelines and alerts.

Patients with health insurance are welcome at our medical facilities. GEMS offers cashless medical services, covering your travel health insurance. We have partnered with numerous local insurance providers, medical assistance companies, and worldwide travel insurers. Furthermore, we have partnerships with international hospitals in Lombok, Bali, Jakarta, Singapore, and Malaysia.

Vision

To be the best medical center on the island with integrity, affordable, accessible, professional, and excellence in quality and service.

Mission

  1. Caring for life with professional service
  2. Providing compassionate, comprehensive, affordable, and accessible health care to people of all ages, regardless of economic status.
  3. Provides 24 hours highest standard of medical facilities and services, travel, and medical assistance accessible by all health insurance clients.
  4. Responding to evolving community healthcare needs

Purpose

Our purpose is to provide reliable and efficient medical services, ensuring the health and safety of everyone visiting the Gili islands, allowing them to enjoy their time without worry.